Privacy policy

Controller:
Cueroval Cueros Industriales para Maquinaria S.L. (“Cueroval”, “we”, “us”)

Contact:
info@cueroval.com

Address:
Aldaia, Valencia, Spain

Website:
https://www.cueroval.com/

Last updated:
May 2026

1. Data we process

We may process the personal and professional information you provide when contacting Cueroval through our website, by email or by other communication channels.

This may include:

  • Company name
  • First and last name
  • Email address
  • Country
  • Customer type
  • Part type or product family
  • Quantity required or expected recurring quantity
  • Dimensions, references or technical information supplied by you
  • Pump, machinery or customer reference, if relevant
  • Operating or mounting information, if relevant
  • Availability of drawings, physical samples, photos or sketches
  • Messages and communications sent to Cueroval

If you send drawings, photos, sketches, samples or technical documentation by email, we may process the information contained in those communications in order to review your request.

The website may also process technical data strictly necessary for browsing, security and website operation, such as cookies or similar technologies. More information is available in our Cookie Policy.

2. Purposes of processing

Cueroval processes your data for the following purposes:

  • To respond to enquiries sent through the website or by email
  • To review technical quote requests
  • To assess the information needed before quoting or production
  • To communicate with customers, potential customers, suppliers and B2B contacts
  • To manage commercial, technical or administrative communications
  • To maintain website security and proper operation
  • To comply with legal obligations where applicable

We do not use contact form data to send newsletters or unrelated marketing communications unless you have specifically requested or consented to them.

3. Legal basis

Depending on the case, the legal basis for processing may be:

  • Pre-contractual steps, when you request a quote, technical review or information about a possible order
  • Legitimate interest, to respond to professional enquiries and maintain B2B communications
  • Legal obligation, where Cueroval must retain certain information for accounting, tax, administrative or legal reasons
  • Consent, where required for specific optional processing

4. Retention

We keep your data only for as long as necessary to handle your request, maintain the commercial or technical relationship, manage repeat enquiries or comply with legal obligations.

If there is no ongoing commercial relationship, enquiry data may be retained for a limited period after the last contact, unless a longer retention period is required or justified.

Technical references, drawings, dimensions or order-related information may be retained when necessary to manage repeat orders, recurring references or customer-specific manufacturing information.

5. Recipients

Cueroval does not sell your personal data.

Your data may be processed by service providers that support our website, hosting, email, IT systems or professional services, under appropriate confidentiality and data protection obligations.

We do not carry out international transfers of personal data outside the European Economic Area unless appropriate safeguards are in place.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by contacting:

info@cueroval.com

Please indicate “Data protection” in the subject line and provide the information needed to identify your request.

If you believe your data protection rights have not been properly handled, you may lodge a complaint with the Spanish Data Protection Authority:

https://www.aepd.es

7. Cookies

This website uses cookies and similar technologies for technical, functional or analytical purposes, according to the configuration active on the website.

You can find more information in our Cookie Policy and manage your consent through the cookie settings available on the website.

8. Changes to this Privacy Policy

Cueroval may update this Privacy Policy to reflect legal, technical or service changes.

The current version will be published on this page.

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